How to make an information request

We want to help you find the information you are interested in. Before making a FOI request it is worth checking to see if the information is already available on our website.

NSS sources of information

Publications

Visit our Publications archive, and use the comprehensive search facility to locate the required documents.

Disclosure log

Our Freedom of Information Disclosure Log contains abstracts and associated documentation for all previous FOI Disclosures by NSS. It includes a comprehensive search facility.

Site search

Use the site search facility at the top of every page to search the entire NSS website.

Making an Information Request

If, after reviewing the information already available on the NSS website, you cannot find the information you require then you may need to submit a request for information. There are two ways of making a request:

• Use our online Information Request Form, or
• Write to us, including your name, address, telephone number and full details of the information you seek, to the address below

Customer Services Desk
National Services Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB

Exemptions

In some situations, information may be withheld from the public. Such information is said to be exempt and this will include information that is about to be published, personal information covered by the Data Protection Act, or information that is not in the public interest to be made generally available. If we decide to withhold information, we will give reasons for our decision. If you are dissatisfied with our response you can ask us to review it, and if you are still dissatisfied you can appeal to the Scottish Information Commissioner, who is responsible for enforcing the Act.

For more information about your rights visit the Scottish Information Commissioner website