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Contact us

Interested in more information? Want to discuss a particular issue? Information on how to complain and give us your feedback.


NHS Inform deals with illnesses, tests, treatments, and operations, answers to commonly asked health questions, and details of local and national support services.

NHS Inform

NHS 24 provides self-help information and helps you find local services.

NHS 24

Feedback, comments, concerns and complaints

Got a query relating to the services we offer? Complete the form.

Business enquiries

Janis Heaney

NSS Senior Customer Engagement Manager

Other forms of contact

Louise MacLennan

  • Email:
  • Phone: 0131 275 7457
  • Mobile: 07810 630 403 (call or text)
  • Text relay: 18001 0131 274 7457 (Mon–Thu 8am-5pm, Fri 8am-4pm)

Media enquiries

John MacEachen

NSS External Communications Manager

  • Email:
  • Phone: 0131 275 7725
  • Mobile: 07799 477037 (out of office hours - media calls only)

Freedom of Information

Join us

Thinking of starting a career with NSS? There’s a wide range of roles at every level, from blood services to logistics to project management. Or maybe you’re interested in volunteering? If so, there are many ways you can get involved.

Find out more about working for NSS